Operations Analyst

Dream opportunity~ we are seeking an efficient, detail-oriented Operations Analyst to join a growing team. In this position, you will interpret, manage, and analyze internal process flows and data to improve company operations and internal communications.

This role will be critical in the company’s strategic planning and high-level decision-making. The recommendations from this role will help define and quantify key performance indicators across each department within the company. This analyst will report directly to the Chief of Staff.

 

How exciting is this?  Read on.

 

Operations Analyst Responsibilities

• Analyze data and information to find ways to improve operations
• Inform and advise various levels of management and stakeholders
• Meet with clients and vendors to discuss procedures
• Visit new vendors and potential vendors to understand the growing customer segment
• Develop and conduct user surveys
• Analyze habits and data available from competitors
• Research market and industry trends and patterns
• Create detailed reports of findings
• Simplify findings into presentations
• Organize and store data for future research projects
• Document all data and research procedures
• Organize and conduct focus groups of project users
• Compare ROI with past numbers
• Prepare projections based on industry growth
• Create diagrams and documentation to pinpoint problems and solutions
• Implement tests of processes, policies, and protocols
• Identify and understand problems through forecasting, gap analysis, quantitative reporting, research, and statistical analysis
• Recommend changes and improvements based on research findings
• Write reports, white papers, and other published documents
• Compile and analyze data points

Operations Analyst Requirements and Qualifications

• Bachelor’s degree in computer science, business, IT, management, administration, economics, or information science
• Two years’ experience in an applied research or data management environment; experience in IT, economics, business/systems analysis, quality assurance, or relevant position
• Able to manipulate large, complex data sets using a variety of software applications (SPSS, SAS, Excel, Microsoft Office Suite), including the use of relational databases
• Able to perform statistical analysis
• Skilled knowledge in generating process documentation
• Strong written and verbal communication skills with technical writing skills a must
• Able to multitask, prioritize, and manage time efficiently
• A can-do attitude in a startup environment is a must, we’re looking for someone who is self-motivated

 

 

Is this person you?

Send me your resume and tell me your story.

 

Email: Lynda@mcnamarasearach.com